American Express Travel Hotel Information

Use Membership Rewards® Pay with Points to Book Your Hotel:
      Book your hotel online with Membership Rewards ® points. Just search for a hotel, make a selection, and look for "Use Pay with Points" next to eligible hotels.
      All Pay with Points eligible hotels are also Lowest Rate Guaranteed.

      Look for this message during your hotel search:
Use Pay with Points on your hotel
      To use Membership Rewards® Pay with Points, you must charge travel with an enrolled Card at American Express Travel. Points will be debited from your program account and a credit for the corresponding dollar amount will be issued to the Card account you used. If the points redeemed do not cover the entire amount of the charge, the balance of the purchase price will remain on the Card account. Minimum redemption of 5,000 points. Membership Rewards program Terms and Conditions apply; see membershiprewards.com/terms
Lowest Rate Guaranteed Hotel Details:
      If, within 24 hours of making your booking with American Express Travel, you find the exact same room, at the same hotel, on the same dates, with a lower rate, we will either pay you the difference or allow you to cancel your reservation and receive a refund on your booking.**
      Found a lower rate? Fill out a guarantee refund form.
 
** Guarantee only applies to regular rates and does not apply to discounted rates such as Senior Citizen Discounted Rates, AAA Rates or Government/Military rates. Payment of difference in rates, or cancel/refund will be at our discretion.

Additional Information on Hotel Selection and Rates:
      Savings available at thousands of properties worldwide
      Over 200 destinations in North America, the Caribbean, Europe, and Asia
      We have negotiated rates with hotel suppliers based on our bulk buying power - we let our size work for you
      We believe that these rates can provide you the best blend of quality, value and price available anywhere
Why do I have to pre-pay?
      We have only negotiated a limited number of room rates
      Since these are the best rates that the hotels offer, they go fast, meaning we need to prepay the rooms in order to guarantee your booking
      We do understand that unforeseen circumstances can occur in your life so we have negotiated the lowest possible cancellation and amendment fees with the hotels
      The cancellation fee is $25, equal to or lower than our competitors